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Unable To See Tax Rate And Tax Code In Invoice Line (Doc ID 2897496.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

The Tax Code and Tax Rate are empty in the UI at invoice line level.
Tax Code and Tax Rate seem to be properly calculated at invoice header and tax breakdown level.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a merchandise invoice
2. add an item to the invoice
3. once the item is added, notice the 'Tax Code' and 'Tax Rate' are empty in the invoice lines tab.

Cause

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In this Document
Symptoms
Cause
Solution
References


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