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Country Code Entered By User Was Ignored During Trade Agreement Qualification (Doc ID 2897710.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

Oracle Global Trade Management Cloud Service - Version 22.3 and later
Oracle Transportation Management Cloud Service - Version 22B and later
Information in this document applies to any platform.

Symptoms

Country code field autocomplete does not work when setting the Database property to use 2 digits country code, but it does work when setting the Database property to use 3 digits country code.

01. Set the Database Property to Country Code 2 Character Code
02. Search for a GTM Item > actions > Qualify for Trade Agreement > Enter the following

Trade Agreement = NAFTA
Country of Import = US

Notice that GTM does not pop up the country code.

But this works if you set the Database Property to Country Code 3 Character Code

Cause

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In this Document
Symptoms
Cause
Solution


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