SVC_ITEM_MASTER_CFA_EXT Remains With Status N After Barcode Item Is Created Using RIB XItem
(Doc ID 2897717.1)
Last updated on SEPTEMBER 22, 2022
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Operations & Maintenance
ACTUAL BEHAVIOR
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SVC_ITEM_MASTER_CFA_EXT remains with Status N after barcode item is created using RIB XItem (stage)
In MFCS, table SVC_ITEM_MASTER_CFA_EXT remains with PROCESS$STATUS N after a new Item message to create a barcode (XItemCre) is sent through RIB.
The barcode item and CFA are created successfully but the SVC_ITEM_MASTER_CFA_EXT PROCESS$STATUS remains in "N". This causes new messages to fail.
EXPECTED BEHAVIOR
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PROCESS$STATUS should move to P - Processed
STEPS
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The issue can be reproduced at will with the following steps:
1 - Create Custom Flexible Attributes for Item (define group, groupset, attribute, ...) and enable it
2 - Create a transactional item without any barcode
3 - Send a XItemCre message for the barcode and include the CFA in the message
4 - The barcode is created with CFA in MFCS
5 - Notice the PROCESS$STATUS for the barcode remains in status "N" in table SVC_ITEM_MASTER_CFA_EXT - Expected status is "P"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |