Fusion UK Payroll - 'Lunar' Frequency Missing From Court Order Calculation Card | Payroll Calculation Error: The payroll frequency selected for court order with reference X doesn't match the assignment's payroll frequency (Doc ID 2897922.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Symptoms

When setting the Frequency from Court Order Calculation Card and running Payroll Calculation,
the following error occurs:

ERROR
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HR_51118_HRPROC_ERR_OCC_ON_ASG
ASGNO 12345-1
AFDICT_APP_PREFIX-PAY-1635156: Error was encountered when processing payroll relationship 12345-1.
HR_51119_HRPROC_ERR_OCC_ON_ET
ETNAME Direct Earnings Attachment Processor
AFDICT_APP_PREFIX-PAY-1635252: An error occurred when processing element {ELEM_NAME. (ETNAME=Direct Earnings Attachment Processor)

The payroll frequency selected for court order with reference 300000123456789 doesn't match the assignment's payroll frequency.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. The Employees are on Lunar Payroll and one of employees require Court order deduction.
2. When attempting to assign DEA (Direct Earnings Attachment) court order to employee, Frequency filed only shows values for 'Monthly' and 'Weekly', 'Lunar' value is missing.
3. 'Monthly' or 'Weekly' frequency is assigned.
4. Payroll Calculation is processed, error occurs.

Navigation:
1. My Client Groups > Quick Actions (Show More).
2. Payroll > Calculation Cards > search the Employee.
3. Court Orders and Student Loans > under Basic Information > modify the 'Frequency' LOV

Changes

Cause

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