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OCI Management Agent in Silent Mode Within OCI Console Even Though the Agent Service Is Up (Doc ID 2898332.1)

Last updated on NOVEMBER 14, 2022

Applies to:

OCI Management Agent Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Symptom 1 - OCI Management Agent in Silent Mode Within OCI Console. OCI Management Agent cloud agent keeps stopping or getting stuck without collecting/transferring data.

Symptom 2 - Sometime in the console shows up/running but doesn't collect any data

When issue happens, we see following in mgmt_agent_client.log

 

Cause

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In this Document
Symptoms
Cause
Solution


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