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Xstore Gets Connect Timeout Error When Connect To OMS (Doc ID 2898517.1)

Last updated on SEPTEMBER 25, 2022

Applies to:

Oracle Retail Xstore Office Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Xstore gets connect timeout error when connect to OMS


Below is the error trace capture in the xstore.log file.
ERROR [ ] 2022-09-21 09:05:16,710 Unable to retrive the EcomId caused by dtv.service.ServiceException: javax.ws.rs.ProcessingException: javax.ws.rs.ProcessingException: java.net.ConnectException: Connection timed out: connect :: ads.pos.order.maint.AdsOrderDownloadWorker [startup]
ERROR [ ] 2022-09-21 09:05:37,884 Unable to retrive the EcomId caused by dtv.service.ServiceException: javax.ws.rs.ProcessingException: javax.ws.rs.ProcessingException: java.net.ConnectException: Connection timed out: connect :: ads.pos.order.maint.AdsOrderDownloadWorker [startup]

Cause

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In this Document
Symptoms
Cause
Solution


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