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FA: SCM: OM: Excel Download Fails On Manage Fulfillment Line Search For Saved Query (Doc ID 2898539.1)

Last updated on NOVEMBER 30, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Manage Orders


Receive timeout error when exporting orders to Excel.
ERROR
-----------------------
A connection to the server has failed (status=504)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Order Management --> Tasks --> Manage fulfillment Lines
2. Saved query, XXXX. Criteria for the saved query: 

   Source Order Contains O
  Source Order does not contain O
  Status Does not equal Awaiting Billing
  Source - Pick-up Type equals Pickup1

 3. Detach and Export to Excel

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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