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Duplicate Country appearing in Manage Geographies (Doc ID 2898810.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------

Duplicate Country is appearing in Manage Geographies


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Manage Geographies
2. Search for country 'Canada"
3. Note 2 records appear for Country.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate to the correct Country record

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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