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DB / DBaaS Adapter Connection via a Connectivity Agent fails with CLOUD-0005 / Error while unzipping credentials zip (Doc ID 2899016.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Integration-OIC - Version 21.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to connect to an Oracle database from OIC, the connection test fails with:

CLOUD-0005: Unable to establish connection. Please check connection parameters

The Connection is using an OIC Connectivity Agent,and Oracle Wallet as the security.

In the Connectivity Agent logfiles (<agent installation directory>agenthome/logs) the following errors can be seen:

[2022-09-21T20:11:57.154Z] [INFO] [ThreadID: 974] [Logger: oracle.cloud.cpi.agent.PingCpiCommand] [SRC Class: oracle.cloud.cpi.agent.PingCpiCommand; Method: doRequest] Delegating ping command to on-premises connection.
[2022-09-21T20:11:57.155Z] [SEVERE] [ThreadID: 974] [Logger: oracle.soa.adapter.cloud] [SRC Class: oracle.tip.tools.ide.adapters.db.common.plugin.util.DBAdapterUtil; Method: parseTNSNames] Error while unzipping credentials zip...null
[2022-09-21T20:11:57.155Z] [SEVERE] [ThreadID: 974] [Logger: oracle.soa.adapter.cloud.atpdatabase] [SRC Class: oracle.cloud.adapter.api.util.DefaultLoggerService; Method: logSevere] Error while unzipping credentials zip...null
[2022-09-21T20:11:57.155Z] [SEVERE] [ThreadID: 974] [Logger: oracle.soa.adapter.cloud.atpdatabase] [SRC Class: oracle.cloud.adapter.api.util.DefaultLoggerService; Method: logSevere] Error while creating connection - null

 

Cause

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In this Document
Symptoms
Cause
Solution


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