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Error: "You do not have permission to update a record" Updating Records Using iOS/Android App (Doc ID 2899383.1)

Last updated on OCTOBER 05, 2022

Applies to:

Primavera Unifier Cloud Service - Version 22.6 to 22.6 [Release 22.6]
Information in this document applies to any platform.

Symptoms

After upgrading Unifier environment and App to 22.6, users are no longer able to add Business Processes, the "+" button is missing. Secondary issue is when attempting to Edit or make changes to a record, users are receiving "You do not have permission to update a record" message.

ERROR
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"You do not have permission to update a record"


STEPS
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The issue can be reproduced at will with the following steps:

  1. Open iOS/Android App -> Login to environment
  2. Observe no + Button on Dashboard.
  3. Navigate to Tasks --> Select a Business Process (BP)
  4. Attempt to make a change
  5. Observe error is received and change is not saved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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