Why Notification Email is going to the Collector when Send Dunning Letter is disabled at Customer Account Profile?
(Doc ID 2899417.1)
Last updated on OCTOBER 06, 2022
Applies to:Oracle Fusion Advanced Collections Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.
On: 11.13.22.04.0 version, Manage Advanced Collections
Why notification Email is going to the collector when Send Dunning Letter is disabled at Customer Account Profile?
The issue can be reproduced at will with the following steps:
1) At Customer Account Profile, Send Dunning Letter is disabled
2) Collector is getting Email notifications
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