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Why Notification Email is going to the Collector when Send Dunning Letter is disabled at Customer Account Profile? (Doc ID 2899417.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Goal

 

On: 11.13.22.04.0 version, Manage Advanced Collections

Why notification Email is going to the collector when Send Dunning Letter is disabled at Customer Account Profile?

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) At Customer Account Profile, Send Dunning Letter is disabled
2) Collector is getting Email notifications

Solution

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In this Document
Goal
Solution


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