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Error Opening Projects From Workspace: 504 Error (Doc ID 2901079.1)

Last updated on OCTOBER 13, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.4.0 and later
Information in this document applies to any platform.

Symptoms

While opening projects from Workspace on the Hosting Company, the following error occurs

ERROR

504 error

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Application
  2. Open a Project
  3. Click on Workspace
  4. Select View > Projects
  5. Search for a Project Id and open it
  6. After 1 minute the error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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