User Not Able To Reverse A Debit Memo (Doc ID 2901205.1)

Last updated on OCTOBER 07, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

User is not able to Reverse a Debit Memo.

Steps to Recreate:

Create a CNR with only merchandise component.
Run posting - to create the Debit Memo same day (Debit Memo send days to be set to 999 , Supplier Option -> Send Debit Memo - 'Only When Credit Note is Late , No Void'.
Debit Memo gets created.
Void the CNR..
Reverse the Debit memo to create a Credit Memo manually from ReIM. While submitting application is throwing error relating to ' Tax breakdown'

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In this Document

Symptoms

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