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Error: "net::ERR_TUNNEL_CONNECTION_FAILED" When Logging into Android Mobile App (Doc ID 2901861.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Primavera Cloud Service - Version 22.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into the Android Oracle Primavera Cloud mobile app
the following error occurs.

ERROR
-----------------------
Web page not available
Could not load web page at address due to error net::ERR_TUNNEL_CONNECTION_FAILED

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Launch Android mobile app for OPC.
  2. Enter login credentials. Login will fail with error.



Cause

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In this Document
Symptoms
Cause
Solution
References


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