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Create Quote Action in CX Sales Redirects to CPQ Login Screen (Doc ID 2902074.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 B Patch 5 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a quote from CX Sales with SSO correctly implemented, the user is redirected to the CPQ Login screen. 

STEPS
-----------------------

1. Access the CX Sales environment via Company Single Sign-On
2. Go to Sales -> Accounts
3. Search for specified Account
4. Go to Quote to Orders Tab
5. Click on Create Quote

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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