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EDI Debit Memo Not Posting To Finance (Doc ID 2902091.1)

Last updated on OCTOBER 12, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


On : 19.3 version, Document Creation

You observe that debit memos loaded via EDI are not posting to financials and the following errors occur:

The issue can be reproduced at will with the following steps:
  1. Check that all reason codes are mapped to GL accounts.
  2. Check that all reason codes are mapped to tran codes.
  3. Check that there are default reason codes in system options.
  4. Load debit memo via EDI
  5. Verify debit memo loaded correctly with no EDI errors.
  6. Verify the reason codes associated to the debit memo in the detail lines (items)
  7. Notice that reason code column in the Items tab is blank.
  8. Run the posting batch.
  9. Check Financial Posting Errors, notice the above errors for the debit memo.




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