Exchange Rate Does Not Exits While Creating An Items
(Doc ID 2902203.1)
Last updated on OCTOBER 12, 2022
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Operations & Maintenance
We are unable to create a new item and unable to open /use an existing item in MFCS
ERROR
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1.An Exchange Rate does not exist
2.Error An error has occurred rendering the navigation item. Please contact your System Administrator'.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to tasks -> Item -> Create Item
2. Enter the mandatory details and proceed.
3. Complete the mandatory details to setup item-supplier information.
4. Click on More Actions -> Retail by Zone.
5. Try modifying one of the zone prices. -- Throws the error - "An exchange rate does not exist".
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create or view existing items in MFCS
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |