My Oracle Support Banner

Items Search and Item Details Screens Navigation is too Slow (Doc ID 2902213.1)

Last updated on OCTOBER 12, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

Items search and item details screens navigation is too slow.


Steps To Recreate:
While trying to access the MFCS screen, the following were encountered.
1. Items search and item details screens navigation is too slow. (0:21-0:30).
2. Upon opening multiple tabs( example 3 tabs), 4th window keeps on loading and then shows "A connection to server has failed status=504"
(01:21-02:23)
3.On pressing "OK" on the error popup, the screen keeps on loading.(02:32-03:33)
4.Post refreshing the tab it again takes a lot of time to load and after selecting something when we press "OK" again the window goes into loading and shows "A connection to server has failed status=504" (03:51-05:20)
5. Saving and closing pages is also not happening, same error is encountered (05:50-06:51).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.