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Reversal Credit Memo Getting Created With Negative Amount (Doc ID 2902214.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


Reversal Credit Memo getting created with Negative amount.

Steps To Recreate:

1) Create a Credit Note Request(CNR) with only merchandise component
2) Run posting - to create the Debit Memo same day (Debit Memo send days to be set to 999 , Supplier Option -> Send Debit Memo - 'Only When Credit Note is Late , No Void').
3) Debit Memo gets created.
4) Create a Credit Note(CN) which is perfect match with CNR.
5) Run posting to post the CN.
6) Match the CN and CNR.
Reversal CM gets created - but with negative unit amount.
7)Run posting batch.
CM posting amount is wrong.


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