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Correct Renditions are not laoded as per User-Agent on Akamai CDN url for Static Website. (Doc ID 2902510.1)

Last updated on OCTOBER 17, 2022

Applies to:

Oracle Content Management - Version N/A and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Information in this document applies to any platform.

Symptoms

The image rendition is not shown correctly according to the user-agent. This is a random issue.
Sometimes mobile rendition will be shown for both mobile and desktop and vice-versa.

It is found that even the layout is not loaded as per the user-agent.
This is happening only while accessing Akamai url. The direct ocm/ocecdn url works fine while switching between desktop and mobile.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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