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Get Application Error Incident When Trying to Edit the Groovy Script on the Object Workflow (Doc ID 2902929.1)

Last updated on OCTOBER 14, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

In Application Composer, edit the Groovy Script on the Object Workflow and get application error.  

ERROR
An application error occurred. See the incident log for more information.
An application error occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 398, Server Domain: FADomain, Server instance: UIServer_1, Application Name: ORA_CRM_UIAPP

STEPS
The issue can be reproduced at will with the following steps:
1. Navigate Application Composer > Object Workflows
2. Try to edit the groovy script "XX_SR_CREATION_ACTIONS_B2B_SR_GS" and it gives and error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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