After resetting the password for a user, no email is received. Error: "A messaging error occurred while attempting to send an e-mail." (Doc ID 2902931.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 C Patch 5 and later
Information in this document applies to any platform.

After resetting the password for a user, no email is received.

In the bm.log, the following error can be observed:

"A messaging error occurred while attempting to send an e-mail."

The issue appears after an upgrade to 22D

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In this Document

Symptoms

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