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Incorrect Exchange Rate Populated For Debit Memo / Credit Note Request generated from RTV (Doc ID 2903118.1)

Last updated on OCTOBER 17, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

Debit Memo / Credit Note Request generated from Return To Vendor (RTV) against a foreign currency supplier is having wrong exchange rate.

Steps to Recreate:

  1. Ensure that exchange rates are properly defined in the system.
      Example:
      FROM_CURRENCY TO_CURRENCY EXCHANGE_RATE
      GBP USD 1.1583
      USD GBP 0.86360846
  2. Choose a foreign currency supplier say for GBP.
  3. Create a RTV and ship it.
  4. Notice that a debit memo / credit note request is generated in INVC_HEAD and INVC_DETAIL tables.
  5. Notice that exchange rate is updated as 0.86360846 instead of 1.1583.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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