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[OCI DB]: Patching Fails Due To TimeSKew with "DCS-10255:Failed to download the file from Objectstorage. Please verify your network settings." (Doc ID 2903845.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

OCI database patching fails with following error:
DCS-10255:Failed to download the file from Objectstorage. Please verify your network settings.

Following entry is seen in dcs dagent debug log:
[2022-09-29 06:45:42,026] FINE [helidon-93] com.oracle.dcs.commons.utils.bmc.CommonsCasperClientUtils: exception while buidling objectStorageClient using auth strategy :RESOURCE_PRINCIPAL_V1Error returned by GetNamespace operation in Identity service.(401, NotAuthenticated, false) Date 'Thu, 29 Sep 2022 06:45:42 UTC' is not within allowed clock skew. Current 'Thu, 29 Sep 2022 06:31:51 UTC', valid datetime range: ['Thu, 29 Sep 2022 06:26:51 UTC', 'Thu, 29 Sep 2022 06:36:52 UTC'] (opc-request-id: C9E0088630414F7281A81F4479809D61/58B9CD814AA7C8FF0BD6FCEAA6A78D66/64A30C27647A5BE3FC30C449C600F0AB)
Timestamp: 2022-09-29T06:45:42.026Z

Cause

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In this Document
Symptoms
Cause
Solution


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