Unable To Add A Resource To A Queue, Users Are Note Listed When Searching By Email Address
(Doc ID 2904837.1)
Last updated on DECEMBER 11, 2022
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Goal
On : 11.13.22.07.0 version, Queues
Unable To Add A Resource To A Queue, Users Are Note Listed When Searching By Email Address
The user does not appear when searching by email.
Navigation:
1. Go to Service.
2. Select Queues
3. Open Queue.
4. Click Resources.
5. Click Add Resources.
6. Enter email address or other search parameters.
7. Click Search.
8. Observe no results are found.
Solution
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In this Document
| Goal |
| Solution |