When Opening a Downloaded Contract Terms in Microsoft Word the Following Error Occurs: " We're sorry. We can't open < DOCUMENT.docx > because we found a problem with its contents "
(Doc ID 2905347.1)
Last updated on DECEMBER 02, 2022
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.04.0 version, Authoring
Unable to open the downloaded Contract Terms in Microsoft Word
ERROR
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We're sorry. We can't open < DOCUMENT.docx > because we found a problem with its contents
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the Contract
2. Download the Contract Terms
3. Open the downloaded (.docx) file in Microsoft Word
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |