My Oracle Support Banner

Fusion Global Payroll: QuickPay Process Is Delivering Unexpected Results. Element Rate Value Is Incorrectly Fetched by Seeded Fast Formula ‘CALL_CALC_VALUE’ (Doc ID 2906268.1)

Last updated on OCTOBER 31, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
QuickPay process is delivering unexpected results. Element rate value is incorrectly fetched by seeded fast formula 'CALL_CALC_VALUE'.
Formula 'CALL_CALC_VALUE' is not fetching VByC (Values Defined by Criteria) Rate as of specific pay period, though user is setting DATE_EARNED context.
As of Date Earned (8/27/2022), the Element is calculated as 80 * 13 = 1040.
Employee’s job code is 'XXXX' starting from 8/29/2022. Seems like the CALL_CALC_VALUE fast formula is picking value 13 (corresponding to Job Code 'XXXX') as the rate from Values defined by Criteria.
This is incorrect as the employee is still on job 'YYYY' as of the Date Earned (8/27/2022).

EXPECTED BEHAVIOR
-----------------------
As of Date Earned, the Element should be calculated as Hours * Rate i.e. 80 * 6 = 480.
Since the employee’s job code as of Date Earned (8/27/2022) is ‘YYYY’, the corresponding Rate from Values Defined by Criteria should be picked as 6.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to My Client Groups, Quick Actions (Show More), Payroll, run QuickPay process.
2. Check the QuickPay process results, calculation issue is observed.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.