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Issue Detail Collector Tool (Doc ID 2906419.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Oracle Utilities Customer Cloud Service - Version 21C and later
Oracle Utilities Meter Solution Cloud Service - Version 21C and later
Oracle Utilities Billing Cloud Service - Version 21C and later
Oracle Utilities Framework - Version 4.5.0.0.0 and later
Information in this document applies to any platform.

Purpose

Issue Detail Collector Tool introduced in 21C / FW 4.5.0.0.0

There is a new tool available to automatically capture various details needed to report an issue with the product.

This saves you time from manually collecting information about your environment and standardizes the information in log files for Oracle Support to analyze.

Additional information collection and the processing for the integration to support systems will be added in future releases.

Scope

Details

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Purpose
Scope
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