Getting Error CXI-BUY-0001 When Using REST API To Complete The Product Order
(Doc ID 2907443.1)
Last updated on NOVEMBER 11, 2022
Applies to:
Oracle Digital Experience for Communications - Buying Experience - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, REST API
When attempting to do a patch to complete the product order status, the following error occurs.
ERROR
-----------------------
Response:
{
"code": "CXI-BUY-0001",
"reason": "Internal Server Error",
"message": ""
}
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform a patch on {{buyXURL}}/productOrderingManagement/v4/productOrder/88-123456
2. Internal Server Error is returned
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |