No Records Displayed in Offer Catalog Screen
(Doc ID 2907789.1)
Last updated on APRIL 18, 2023
Applies to:
Oracle Fusion Digital Experience for Communications - Care Experience - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Contact Center
When attempting to open Sales Catalog page
the following error occurs.
ERROR
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"There's nothing here so far. We couldn't find anything that matches your search."
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Care
2. Navigate to Service > Contact Center
3. Search for a contact and open Sales Catalog page
4. No offers displayed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |