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Unable To Access OCM Through Firewall (Doc ID 2908480.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Content Management - Version N/A and later
Information in this document applies to any platform.

Goal

Accessing to OCM with Edge browser, these three URLs were added to allow list on a firewall. (Protocol + FQDN)
-https://<Instance-name>.ocp.oraclecloud.com
-https://idcs-<idcs id>.identity.oraclecloud.com
-https://<login url>.oci.oraclecloud.com

However, we got white screen back after the Identity Domain Authentication.

We can access to OCM properly without the firewall.

Could you please tell us what other URLs or even protocols have to be added?
 

Solution

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In this Document
Goal
Solution
References


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