Contract Approval Is Failing With Error (Doc ID 2908572.1)

Last updated on APRIL 11, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
-----------------------
When attempting to submit any contract for approval the following error occurs.

ERROR
-----------------------
exception.type: ERROR exception.severity: 2 exception.name: Error in task default/ContractsCoreApprovalComposite!11.13.22.01.0/ContractsApproval. exception.description: Error occurred in routing slip default/ContractsCoreApprovalComposite!11.13.22.01.0/ContractsApproval with message: exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation CallFunctionStateless from default/ContractsCoreApprovalComposite!11.13.22.01.0/ContractsApproval to ContractsApprovalRules failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause. . exception.fix: Please correct the error.

EXPECTED BEHAVIOR
-----------------------

Contract should follow only the rules from the active stages.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to a contract 

2. Submit contract for approval => The mentioned error is thrown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit contract for approval

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.