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Background Jobs Stuck in Environment (Doc ID 2909097.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
 Background jobs (BG) are stuck/ hanging in "waiting" instance.

EXPECTED BEHAVIOR
-----------------------
BG Jobs should complete in a timely manner.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Locate the BG jobs in the environment.
  2. Notice the jobs stuck in a running status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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