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Fusion Global HR: Approval Failing If No AOR Assigned And Not Moving To Next Level (Doc ID 2909551.1)

Last updated on SEPTEMBER 02, 2024

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Global Human Resources

Approval Workflow-Termination Approval is failing if no AOR is assigned and is not moving to the next level. This is working fine in test pod but throwing error in the dev pod.



ERROR
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ORABPEL-30082 exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation CallFunctionStateless from default/HcmEmploymentTerminationsComposite!14230251_34079868/TerminationsApproval to TerminationsApprovalRules failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause.


STEPS
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The issue can be reproduced at will with the following steps:
1. My Client groups > Termination > Submit the transaction > Failing with error in dev pod.


Cause

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In this Document
Symptoms
Cause
Solution
References


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