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DCS Login Not Working After Upgrading Visual Builder Runtime Version to 2210.0.4 (Doc ID 2909646.1)

Last updated on DECEMBER 14, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Digital Customer Service

DCS login no longer works after updating the Visual Builder Runtime Version to 2210.0.4


ERROR
-----------------------
log.js:22 [VB (ERROR), /vb/action/action/CallModuleAction]: Action callGetJwtFunction_bpj4287jh: error calling function: getJwt(idcsRestApi) TypeError: VbPrivateUtils.getBaseUrlForProxy is not a function
  at IdcsUtils.getJwt (IdcsUtils.js:169:35)
  at AppModule.getJwt (app-flow.js:1072:22)
  at Object.perform (callModuleFunctionAction.js:92:1)
  at action.js:45:1


Replication Steps
-----------------------
The issue can be reproduced at will with the following steps:
1. Edit the DCS application in VBCS
2. Update the Visual Builder Runtime Version to 2210.0.4
3. Re-stage the DCS application and try to login



Cause

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In this Document
Symptoms
Cause
Solution
References


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