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Fusion Global HR: Checklist I-9 To Hireright Integration Is Not Working (Doc ID 2909687.1)

Last updated on DECEMBER 11, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the HireRight Integration, the following error occurs.

ERROR
-----------------------
 “newSocket: Couldn't connect to (api.hireright.com/nnn.nnn.nnn.nnn, nn443) even after 60000 millisecs”


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup and Maintenance > Tasks > Integration Checklist
2. Select the Validate button
3. Note the error message being generated


Cause

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In this Document
Symptoms
Cause
Solution


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