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Order Retry Failed Webhook Not Fired (Doc ID 2910157.1)

Last updated on DECEMBER 07, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.4.0 and later
Information in this document applies to any platform.


Customer tries to get notified when order submission fails after retries through following webhooks:

  1. Order Retry Failed
  2. Order Retry Failed for Non-PCI Compliant Target Systems

However, with valid configurations on these webhooks, after retrying order submissions on the same order, none of the above webhook is fired.


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