My Oracle Support Banner

All Watchlist details are not getting displayed in the event details in CS (Doc ID 2910360.1)

Last updated on NOVEMBER 24, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Customer Screening Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Login as CSAnalyst.

Step 2 : Open Alert.

Step 3 : Check the watchlist details are correctly displayed.

Expected result :

Watchlist details under event in alert summary screen are not displayed correctly.

Issue Encountered :

Event details are missing,

1.Year of Birth is not displaying.
2.City Name is not displaying.

Changes

NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.