My Oracle Support Banner

'RFI Supplier Upload by UI Screen' Process is Failing (Doc ID 2911231.1)

Last updated on NOVEMBER 24, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version 21.0 and later
Information in this document applies to any platform.

Goal

Retail Financial Integration (RFI) Cloud Service UI and Implementation Guide specifies that it is mandatory to follow below naming convention for suppliers to be loaded successfully :

Supplier_Data_To_Upload.zip
--- Supplier_Data.xml (mandatory)
--- Supplier_Sites.xml (mandatory)
--- Supplier_Contacts.xml (optional)

However this upload process is failing with the below error:

ERROR UploadServlet - Error Parsing xml:null
javax.xml.bind.UnmarshalException: null
....
Caused by: org.eclipse.persistence.exceptions.XMLMarshalException:
Exception Deion: An error occurred unmarshalling the document
Internal Exception: java.io.FileNotFoundException: <$Path to RFIDomain>/../uploadCFINFiles/Supplier_Data_To_Upload/SUPPLIER_DATA.XML (No such file or directory)

Steps to Reproduce:
1. Create a Supplier_Data_To_Upload.zip file including 3 valid xml files (Supplier_Contacts.xml, Supplier_Sites.xml & Supplier_Data.xml).
2. Try to upload through RFI UI -> Load Suppliers screen.
3. Notice that it fails even though the xml file are valid and follows the recommended naming convention. 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.