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OSN Redirects to an Unplanned Downtime Error when Trying to Download Documents with Non-ASCII Characters in the File Name (Doc ID 2911300.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Oracle Social Network Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

In Oracle Social Network (OSN), when attempting to download any document that has special (non-ASCII) characters in the file name, the following error occurs.


While the error indicates an outage, this only happens for the specific action of downloading a document from OSN.

Cause

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