User Not Receiving Project Mailbox Notifications For One Specific Project
(Doc ID 2911377.1)
Last updated on DECEMBER 02, 2022
Applies to:
Primavera Unifier Cloud Service - Version 21.12.7.0 to 21.12.9.0 [Release 21.12]Primavera Unifier - Version 21.12.7.0 to 21.12.9.0 [Release 21.12]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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User not receiving project mailbox notifications for one specific project .
A user is in a group that is set in the project details parameter Send Notifications to". This setting will send an email notification when emails are sent to project. This user receives these email notifications for incoming mail for some projects but not all. Another user in the group does receive the email notifications.
EXPECTED BEHAVIOR
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Any user in the group noted in the Project Details parameter "Send Notifications to" should receive email notifications when email is sent to the project.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |