No primary address exists for the address purpose, SHIP_TO. (HZ-120235) (Doc ID 2911550.1)

Last updated on DECEMBER 05, 2022

Applies to:

Symptoms

Unable to end date customer site as system is throwing an error.



ERROR
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No primary address exists for the address purpose, SHIP_TO. (HZ-120235)
Cause:An Active purpose for an account with one or more active addresses must have a primary address.
Actions:Select one of the active addresses as the primary address for this.



STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Receivables -> Manage Customers
2. Select Customer Site -> End date the Account Site
3. Error No primary address exists for the address purpose, SHIP_TO. (HZ-120235)

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot end date the site.

Cause

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