My Oracle Support Banner

Matched Watchlist Details Are Not Getting Highlighted. (Doc ID 2911735.1)

Last updated on NOVEMBER 30, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Know Your Customer Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Open the alerts in CS

Step 2 : Check for highlight as below scenarios.

Expected result :

Highlight must be happening for matched values.

Issue Encountered :

In some of the cases matched Watchlist data is getting displayed in red colour.

But in some of the cases it has not highlighted.

Scenario 1 : Rule matched with Full Name rule hence full name is highlighted.

Scenario 2 : It’s not highlighted due to alias name not completely matches with watchlist name 

Changes

NA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.