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Error Calling Incentive Compensation WebService to Create Transaction By Other Salesreps But Work for Admin User (Doc ID 2912098.1)

Last updated on JUNE 10, 2024

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

Getting error with Web Service


ERROR
401 Unauthhorized error



STEPS
1. Create trigger on Opportunity in Application Composer
    The trigger calls incentiveCompensationTransaction webservice to create or update a transaction based on the opportunity details.
2. Tested the REST Api using Postman and it worked
    application/vnd.oracle.adf.resourceitem+json
    https://fa-evip-saasfaprod1.fa.ocs.oraclecloud.com/fscmRestApi/resources/latest/incentiveCompensationTransactions
3. From application, opportunity create or update does not work.  Get error.

Cause

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In this Document
Symptoms
Cause
Solution


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