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When Generating the OAuth Token for the P6 REST API the Error "Exception occured while requesting OAuth token" Occurs (Doc ID 2912200.1)

Last updated on AUGUST 27, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to generate an OAuth token using https://p6.oraclecloud.com/<SERVICE INSTANCE>/p6ws/oauth/token, the following error occurs.

ERROR
-----------------------
Token Generation Failed
Reason:Exception occured while requesting OAuth token.

Status: 500 Internal Server Error Server

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a request to Postman
       POST https://p6.oraclecloud.com/<SERVICE INSTANCE>/p6ws/oauth/token

Headers:

token_exp 3600
authToken <base64 encoded username:password>

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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