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In Legacy Configuration UI, Loading Dialogue Displays Indefinitely Upon Running a Rule via AJAX on a Hidden Attribute (Doc ID 2912422.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 C Patch 3 and later
Information in this document applies to any platform.

Symptoms

When making a selection on an attribute in configuration, if AJAX is triggered, the loading dialogue displays indefinitely until the page is refreshed or redirected to another page.

Changes

The site has been upgraded to 22C, is utilizing the legacy configuration UI, and meets the following criteria:

1) An attribute is hidden either via the attribute's settings or via the overrides available on the layout editor.

2) A rule is defined that has the above attribute as an action attribute, conditionally based on another visible attribute on the layout, and has AJAX enabled.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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