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Primavera Analytics Administration Access Fails With Error "503--Service Unavailable" (Doc ID 2912624.1)

Last updated on DECEMBER 23, 2022

Applies to:

Primavera Analytics Cloud Service - Version 21.12 and later
Information in this document applies to any platform.


When attempting to access Primavera Analytics Administration, from the main web page, the following error occurs.

Error 503--Service Unavailable
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.4 503 Service Unavailable
The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated after some delay. If known, the length of the delay may be indicated in a Retry-After header. If no Retry-After is given, the client SHOULD handle the response as it would for a 500 response.


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