My Oracle Support Banner

Home Currency Earnings Not Correct. It Is Still Showing the Conversion Rate From The Old Original Home Currency Code (Doc ID 2912949.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On the Paysheet, the Total Amount in Home Currency shows the updated Home Currency ( ie. EUR ) but the amount is using the conversion rate from the original Home Currency ( ie. GBP ) .

STEPS
1.  Import Credited Transaction and Calculate for July 2023
2.  Change the Participant's Home Currency in Participant Snapshot > Manage Participant Details
3.  Rerun the process from Crediting through Calculation and Refresh Paysheet but the home currency amount is still the same.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.