My Oracle Support Banner

OCI : Performance Hub For External Database Throws - Error Code Perfhub_Polaris_Error (Doc ID 2912990.1)

Last updated on DECEMBER 01, 2022

Applies to:

OCI External Database Management - Version NA and later
Information in this document applies to any platform.

Symptoms

In OCI Cloud Console, Performance Hub for external database returns error code Perfhub_Polaris_Error

Following error is reported:

Failed to get performance details for the database. If the problem persists, contact Oracle Support and provide the following information. Error code = Perfhub_Polaris_Error, request ID = <Request ID>, query ID = xori69729150374hMphu, category = Perfhub_Internal

Verifying the Fleet Summary, the database is showing in status Unknown.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.