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Errors After Downloading Contract, "The file was not downloaded or was not downloaded correctly" and "String index out of range: -1" (Doc ID 2913731.1)

Last updated on DECEMBER 06, 2022

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Terms Library

After adding or changing a Section and Clause to the Contract, an error occurs when trying to download contract in Word format.


The file was not downloaded or was not downloaded correctly.
String index out of range: -1


1. Open existing Contract

2. Navigate to the Term Contract Tab

3. Add a Section and Clause to the Contract and then save

4. Click on Terms Actions

5. Select Download Contract and download it in Word format

6. Observe the error occur



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